AGENDA

9:00 – 9:30 a.m. | Registration, Breakfast & Networking
Kick off the day with a continental breakfast, fresh coffee, and informal networking with fellow Portside customers and team members.9:30 – 10:00 a.m. | Welcome & State of the Portside PlatformJoin Portside leadership as we open the Summit and set the stage for the day ahead. This session will focus on our shared community, our platform vision, and how Portside products work together to support safer, more efficient operations.10:00 – 10:45 a.m. | Keynote: Operating Better TogetherThis keynote highlights the real-world value of connected systems and collaborative operations. Learn how integrated scheduling and safety ecosystems drive better decision-making, improved safety outcomes, and operational efficiency.10:45 – 11:00 a.m. | Break11:00 a.m. – 12:00 p.m. | Product Training SessionThese product-focused sessions are designed for current users looking to deepen their knowledge and get more value from the tools they use every day.

Available Sessions:

  • Horizon: Learn how to streamline daily operations by centralizing Ops Notes, simplifying crew qualification and requirement tracking, ensuring legality, and supporting multiple mission types.

  • Avianis: Explore the new Pilot Mobile App and how it empowers crew members with easier access to schedules, trip details, and critical information helping reduce friction and keep crews connected while on the go.

  • Baldwin: Gain insight into Baldwin’s newest features, including RiskAssist, Hazard Log, and Advanced Analytics, designed to help your team proactively manage safety and gain insights for data-driven decisions.

  • BART: Discover the latest features and updates, including enhancements to crewing and trip request workflows, designed to streamline coordination and improve visibility.

  • FOS: Get hands-on with system navigation and administration, including managing users and mobile access, to help your team operate more efficiently and maintain flight operations.

  • Owner Portal: Get an overview of the latest Owner Portal features and updates, designed to provide greater customization, enhance usability, streamline workflows, and deliver seamless integration with scheduling software.

  • PFM: Learn how the Ops Console and new mobile app work together to improve operational awareness, streamline workflows, and keep teams connected with real-time information.

Attendees who complete product training sessions will receive a training certificate recognizing their participation at the conclusion of the day.

12:00 – 1:00 p.m. | Networking Lunch & Product Discovery TablesEnjoy lunch while connecting with peers and Portside experts.
Optional “Ask the Expert” tables staffed by Portside product specialists.1:00 – 2:00 p.m. | Product Training SessionThese product-focused sessions are designed for current users looking to deepen their knowledge and get more value from the tools they use every day.

Available Sessions:

  • Horizon: Improve communication and visibility across your operation with trip messaging and reporting, standardized service task templates, and the crew app - plus an open Q&A to address your specific questions.

  • Avianis: Take a look at the latest Avianis web application features and updates, focused on improving usability, streamlining workflows, and delivering a more efficient day-to-day experience for your team.

  • Baldwin:Gain an understanding of ASAP and ASIAS reporting, and how they can be supported through our new ASAP Facilitator program.

  • BART: See how BART reporting tools provide clearer insight into operational data, helping teams track performance, identify trends, and make more informed decisions.

  • FOS: Learn how FOS simplifies trip building and post-flight logging, helping teams streamline scheduling, maintain accurate records, and keep operations running smoothly.

  • Owner Portal: See how the flight request flow simplifies the way owners submit trips, improves request accuracy, and creates a smoother handoff between those requesting trips and your operations team.

  • PFM: Explore our system navigation and reporting features, designed to make it easier to access critical information, monitor operations, and turn data into actionable insights for your team.

Attendees who complete product training sessions will receive a training certificate recognizing their participation at the conclusion of the day.

2:00 – 2:15 p.m. | Break2:15 – 3:15 p.m. | Advanced Breakout SessionsThese sessions will highlight new capabilities, integrations, and ways for you to get more value from the Portside platform. Help us shape these sessions by telling us which topics you’d be most interested in attending via this link.

Possible sessions:

  • Horizon Product Demonstration - A deep dive into the latest Horizon capabilities for operators looking to modernize and scale their scheduling and flight management workflows.

  • Advanced Reporting & Analytics Across the Portside Platform - Use dashboards and reports to monitor performance, uncover cross-product insights across scheduling, SMS, and trip data, and leverage advanced analytics to turn operational data into executive-level insights.

  • Scaling Operations & Managing Growth with Portside - Learn when to add new Portside products as your operation grows, how to support more aircraft, crews, and missions without adding complexity, and key lessons learned from customers who have scaled successfully - plus how to avoid common growth pitfalls along the way.

  • Automation, APIs, and Integrations - Explore how automation, APIs, and third-party integrations can streamline workflows across the Portside platform, improve data consistency, and reduce manual errors.

  • Preparing for Audits, Growth, and Regulatory Change: Learn how to stay audit-ready year-round, adapt to evolving regulatory and operational requirements, and use Portside tools to support documentation, oversight, and risk mitigation.

  • Data-Driven Flight Management - See how to leverage scheduling data and operational metrics to make smarter decisions, anticipate bottlenecks, and proactively adjust resources. This session focuses on using Portside tools to turn flight management data into actionable insights.

3:15 – 3:30 p.m. | Break & Refreshments3:30 – 4:15 p.m. | Community Roundtables & Peer DiscussionsThis interactive session brings customers together in facilitated, small-group roundtables by operation type and role. It’s designed to create meaningful conversation, surface real-world challenges, and give attendees a voice in what comes next.

Highlights:

  • Learn how peers are solving challenges similar to yours

  • Exchange practical ideas and best practices

  • Influence future product direction and enhancements

4:15 – 4:30 p.m. | Closing Remarks & What’s NextWe’ll close the day by highlighting key themes and insights from across the Summit, reflecting on what we heard from customers, and sharing a look ahead at what’s coming next.6:30 | Dinner Event | Nuevo Lakeside Event Center
Included with Summit registration

Event Details

  • Date: Monday, March 23

  • Location: Hilton Downtown Cleveland

  • Time: 9:30 AM - 4:30 PM

  • Cost: $350* through March 6

  • Dinner Event: 6:30 PM at Nuevo Lakeside Event Center